Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

• Your name
• Phone number
• Email address
• Project details and enquiry messages
• Your approximate location (county level)

This information is collected through our contact form and quote request form. We do not collect any data automatically beyond essential cookies required for the site to function.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or quote request
• Provide an estimate for your project
• Send follow-up communications via email or WhatsApp where you have provided your number
• Improve our services and website experience

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Legitimate interest: responding to enquiries from potential clients and providing quotes for electrical work
• Consent: where you have explicitly opted in to receive follow-up communications, such as WhatsApp messages

4. Data Sharing

We do not sell, rent, or trade your personal data. Your information may be shared with the following third-party service providers who assist us in operating our business:

• Supabase — secure database hosting for form submissions
• Twilio — WhatsApp notification delivery

These providers process data on our behalf and are bound by their own GDPR-compliant data processing agreements.

5. Data Retention

We retain your personal data for a maximum of 2 years from the date of your last interaction with us. After this period, your data is securely deleted from our systems. If you become an active client, your data may be retained for the duration of our business relationship plus any period required by Irish law.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — correct any inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to restriction — limit how we process your data
• Right to portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest

To exercise any of these rights, please contact us at jcowmanelectrical@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at dataprotection.ie.

7. Cookies

Our website uses a small number of cookies to function properly and to remember your preferences. For full details, please see our Cookie Policy.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us: